By Alam ยท Last checked November 2026 against Con Edison’s payment options page
If you get a Con Edison bill, you have more ways to pay than most people use. You can pay online or as a guest, in the app, by phone, by mail, with cash at an authorized agent, or in person at a walk-in center. This guide lays out each one, what the company says about fees, and where to turn if the bill is more than you can handle this month.
Con Edison (Consolidated Edison Company of New York) delivers electricity, gas and steam in New York City and most of Westchester County. This guide is independent and is not run by Con Edison. Always confirm details on coned.com before you pay.
Ways to pay a Con Edison bill
| Method | Best for | What to know |
|---|---|---|
| Online or as a guest | Most people | Pay by bank account or card on the Con Edison website. You can pay as a guest without signing in to an account. Con Edison’s page does not list a fee here, so check the amount shown before you confirm. |
| Con Edison app | Paying from your phone | View your bill and pay from your phone. |
| Phone | Paying without a computer | Call 1-888-925-5016. Con Edison says this line is toll-free and open 24 hours. |
| Auto Pay | Never missing a due date | Set up automatic payments from your account so the bill is paid on time. |
| Check or money order | Paying by mail | No fee. Make it payable to Consolidated Edison Company of New York, Inc. |
| Cash at an authorized agent | Paying in cash | No fee. Look for the Con Edison authorization sign in the window before you hand over money. |
| Walk-in center | Paying in person | Open Monday to Friday, 8:30 AM to 5 PM. Exact payments only, so bring the correct amount. |
Pay online or as a guest
The quickest way is Con Edison’s website. You can sign in to your account, or choose the guest option and pay with just your account details. Both let you pay by bank account or card. Have your latest bill handy so you can enter the account number and amount correctly.
Pay by phone
Call 1-888-925-5016 any time. The line is toll-free and runs 24 hours a day, which helps if you work odd hours. Keep your account number ready and have your bank or card details nearby.
Pay by mail
Send a check or money order made out to Consolidated Edison Company of New York, Inc. Do not send cash in the mail. Use one of these addresses:
- Regular mail: Con Edison, JAF Station, P.O. Box 1702, New York, NY 10116-1702.
- Overnight, FedEx or UPS: Orange & Rockland Utilities, Attn: Payment Processing Department, 390 West Route 59, Spring Valley, NY 10977.
Mail takes time. Send it several days before the due date so it is not counted late.
Pay in cash or in person
Con Edison accepts cash through authorized payment agents, such as participating neighborhood stores, at no fee. Look for the authorization sign, and keep your receipt. Walk-in centers take exact payments only, Monday to Friday, 8:30 AM to 5 PM:
- Bronx: 1775 Grand Concourse.
- Brooklyn: 345 Jay Street, at National Grid.
- Manhattan: 122 East 124th Street.
- Queens: 89-67 162nd Street, Jamaica, at National Grid.
- Staten Island: 1140 Richmond Terrace.
- Westchester: Food Bazaar, 1 Bogopa Plaza, Mount Vernon.
Locations and hours can change, so confirm on Con Edison’s site or by phone before you go.
If you can’t pay this month
Call Con Edison before the due date. Ask about these options, and see our guide to help paying utility bills:
- Payment plans: spread an overdue balance over several payments.
- Budget Billing: levels out your bill across the year so winter and summer peaks are less of a shock.
- Energy Affordability Program (EAP): a monthly bill discount for income-eligible households. Con Edison lists up to $187 per bill cycle.
- Enhanced Energy Assistance Program (EEAP): help of up to $168 a month, and you apply at coned.nyeeap.com/program. Enrollment lasts 18 months.
- Anywhere in New York: dial 2-1-1 to find local assistance.
Amounts, dates and eligibility change, so check Con Edison before you apply.
Avoid payment scams
Con Edison does not accept gift cards, cryptocurrency, wire transfers or cash apps such as Venmo, Zelle or PayPal. If someone calls, texts or emails that your power will be shut off today unless you pay one of those ways, it is a scam. Hang up and call Con Edison at 1-800-752-6633 to check your account. Read more in our guide to third-party bill pay sites before you use any service that is not Con Edison itself.
Frequently asked questions
Can I pay my Con Edison bill without signing in?
Yes. Con Edison offers a guest payment option, so you can pay by bank account or card without creating or signing in to an account.
Is there a fee to pay by check or in cash?
Con Edison states that there is no fee for paying by check or money order, or for paying cash at an authorized agent.
What phone number do I call to pay?
Call 1-888-925-5016. Con Edison lists it as toll-free and available 24 hours.
Where do I mail my payment?
Use Con Edison, JAF Station, P.O. Box 1702, New York, NY 10116-1702. Overnight or courier deliveries go to the Orange & Rockland Utilities address listed above.
How can I estimate my bill?
Try our electricity bill calculator to see what your appliances may cost. For a wider overview of paying any utility, see how to pay utility bills and how to pay an electric bill.
Source: Con Edison, “Payment options” (coned.com/en/accounts-billing/payment-options), checked November 2026. Read how we write and check guides on our editorial policy page, or contact us with corrections.