City of Winston-Salem Water Bill Online: Payment Options

City of Winston-Salem water bill payments can be made online using the one-time payment method. To pay bills from the website, log into your account and pay the bills. Set up the automatic bank draft payment option by filling out the form. You can also pay your City of Winston-Salem water bill over the phone by dialing 336-727-8000. There are also offline bill payment methods that the City of Winston-Salem provides. Mail the check or money order or visit the water department of Winston-Salem inside the City Hall to pay your bills in cash. Read the following article to the end to learn each method in detail.

City of Winston-Salem Water Bill Online

Pay your Water bill online by logging into your account. Alternatively, use the One-Time payment option where you don’t need to sign in. But make sure to have:

  • 7-digit Account Number
  • 4-digit Customer Number ( last 4 digits)

to proceed further. In this option, the payments can be made through electronic check or card i.e. Master, Visa, or Discover.

City of Winston-Salem Bill Pay Login

Log into your account from the official site of the City of Winston-Salem.

  • Click on the “Pay” option on the main page of the website.
  • Select the utility services i.e. “Water & Storm Water” option on the next page.
  • Enter your details and then log in.

Once you log in, you can make online payments, set up the autopay option, view your billing history, and have access to account information. Now, let us take a look at the company’s information.

Official Website
Phone Number 36-727-8000
Category Water
Service Area North Caroline
Services Water & Sewer
Customer Login to Pay Bill Click Here
Customer Emergency Support Number 336-758-5911
Social Media Links Facebook, Twitter
Payment Methods Online, Autopay, Phone, Mail, In-person
HQ Address Winston-Salem, 101 North Main Street, NC 27101

Winston-Salem Water Bill Payment Options

You can pay your monthly water bills using any option below according to your choice.

  • pay Bill Online
  • Pay Bill by Autopay
  • Pay Bill by Mail
  • Pay Bill by Phone
  • Pay Bill in Person

City of Winston-Salem Water Bill Pay Online

You can pay your monthly water bill online by clicking on the link given above in the table or by using the One-Time payment option.

City of Winston-Salem Water Bill Pay by Autopay

Well, there are two different types by which you can use the automatic bank draft payment option.

Banking Institution: Visit your banking institution’s website and after signing into your account, set up the recurring bill payment method. However, it depends on the bank whether they provide this option or not. So, for more details, consult with your bank.

Winston-Salem Autopay: Fill out the Automatic Bank Draft payment form from the website and then print it out and mail it to the address. If you can’t do so, simply dial 336-727-8000 and complete the process. You also have the option of visiting the Main office in City Hall or Bryce A. Stuart Municipal Building to request for Autopay option.

City of Winston-Salem Water Bill Pay by Mail

There is a windowed envelope inside your invoice, find that and mail it in check or money order only. Well, if you didn’t find that envelop, then mail your payment to the address below:

City of Winston-Salem
Revenue Collections
PO Box 2756
Winston-Salem, NC 27102-2756

Make sure to include the bottom portion of your bill with the payment and give at least eight to ten days for the payment to be received.

City of Winston-Salem Water Bill Pay by Phone

Dial 336-727-8000 to pay your monthly water bill over the phone. The payments can be made by card i.e. Master, Visa, or Discover and you must have your Account and Customer Number handy before making a call.

City of Winston-Salem Water Bill Pay in Person

There are two different locations where you can visit to pay your Winston-Salem water bill in cash or any other payment source.

Bryce A. Stuart Municipal Building
100 East First Street, Suite 121
Winston-Salem, NC 2710

Black-Phillips-Smith Government Office
2301 North Patterson Avenue
Winston-Salem NC 27105

There is also a night depository box near the Stuart Municipal building where you can drop your payment in check or money order. The payments made after 8:00 P.M. will proceed the next working day.

NOTE: There is a 10% charge if the payment is not received on the due date. A termination notice with a relaxation of 14 days will be sent immediately. If you don’t pay the late charge within these 14 days, your service will be disconnected and you will also be charged $20. The charge of $20 is compulsory to pay.

These are all the options by which you can complete your monthly bill payment easily and conveniently. I hope that you understand each option. You are welcome to ask if there are any queries.

Also read: Mustang Water Bill Pay Online| Auto Payment System.


Q: What is the phone number for Winston Salem water bill payment?

A: Dial 336-727-8000 to pay Winston Salem’s water bill.

Q: What is the average water bill in Winston-Salem, NC?

A: The average water bill of an average household is $39.44. 

Q: What is the phone number for the city of Winston Salem?

A: The phone Number of Winston-Salem is 336-727-8000 or 311.

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