Consumers Energy Login: How to Log In and Manage Your Account

Electricity and gas are every household’s necessity, and living without both is unimaginable; there is a vast number of retail energy-providing companies in the US, and every company is trying to provide its customers with the best services and also trying to make it easier for its customers to access those services by listing them online. Consumers Energy also takes the same approach; their website lets you have convenience by making utility management easier. This article will walk you through the Consumers Energy account login process. Following is a step-by-step explanatory guide;

Consumers Energy Login My Account

Login is a relatively more straightforward process and does not require much doing. After creating a profile, you can log in to your account by clicking the sign-in option and entering your User ID and password. Despite the ease of the process, you can still face minor problems like not remembering your password and user ID. Discussed below are the issues related to the login process:

consumer energy login

Consumers Energy Account Login Issues

Forgot User ID

If you forgot your User ID, you can reset it by clicking on forgot user ID in the login. Then, you will be redirected to another tab where you must enter your registered email address and verify your account ownership to make changes to your account.

Forgot Password

If you have difficulty remembering your password or forgot it altogether, you can change it by clicking on forgot password. Changing your password is similar to changing your user ID; both require you to provide your email address and verify your account ownership to make any desired changes.

How do you create a Consumers Energy account online?

If you are not a registered user, you can register in the sign-in tab by clicking the Create a profile option below the login credentials checkboxes. After clicking on create a new profile a new tab will open up, and you will see three different registration fields you need to provide information to create a profile:

  • Account number
  • Zip code
  • Street address
  • Phone number
  • The account holder’s last name
  • Service address
  • Apartment or suite (optional)

How do you create a Consumers Energy account online?

After handing out the above data, click continue and pursue the registration process. Furthermore, you will need to provide your email address and password.

Consumer Energy Bill Payment Options

Guest Pay

You can pay your bill through guest pay; this method does not require a login.

Pay Through The Mobile App

You can pay your Consumers Energy bill on its mobile application (


The due amount will be deducted from your savings or checking account; you can enroll on the Consumers Energy website for this payment option.

One-Time Payment

you can make a one-time payment through your bank account, which is relatively more straightforward. This method requires you to log in to your account.

Pay By Phone

you can pay your energy bill on the phone by dialing this number: 866-329-9593

Pay By Mail

You can mail a bank check or money order to this given order:

Consumers Energy Payment Center

PO Box 740309

Cincinnati, OH 45274-0309

Pay on text

Enroll in Billing and Payment text alerts through your online profile. You can verify or add your financial information and text PAY to make a payment through your phone.

Also Read: Consumers Energy Bill Pay Locations

The Consumer Energy

Founded in 1886, Consumers Energy is an investor-owned retail energy-providing company headquartered in Jackson, Michigan, United States. Consumers Energy provides gas and electricity to 6.7 million out of 10 million residents of Michigan; it has around 7,500 employees.

Consumers Energy Customer Service

Suppose you have trouble with your energy supply or concerns about the natural gas supply. In that case, you can contact customer support to get a service worker to help or manage self-service for minor issues. Call customer support if you are facing an emergency and dial 911 for a quick response.

Consumers Energy Account Login FAQs:

Q. How can I reset my Consumers Energy account password?

A. You can change your password by clicking ” forgot password ” in the login section.

Q. Can I change my Consumers Energy account user ID?

A. You can change your Consumers Energy account user ID by clicking on forgot user ID in the login section.

Q. What is Consumers Energy’s customer support number?

A. You can dial this number: 00 1 517-768-3092 for customer support.

Q. What are the Consumers Energy customer support working hours?

A. Monday to Friday (7 a.m. – 6 p.m.)

Wrapping up

This article’s focus was to give you information regarding the Consumers Energy account login, and we also covered all the related fields to the process. If any of your questions are unanswered, you can leave your queries in the comments section, and our team will guide you through the process on a priority basis. Thank you for visiting; stay with us for any future updates.

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